Terms & Conditions

Key terms used within these Terms & Conditions are defined as follows:

• Platform: The EduNixx ERP system — Web Admin, Teacher App, Student App, backend APIs, and databases.
• Institution: School, college, or educational organization subscribing to the platform.
• User: Any authorized individual (admin, teacher, student, parent) accessing the platform.
• Account: Registered access credentials linked to an institution.
• Subscription: Paid or trial access to platform services.
• Data: All information entered, stored, or processed within the platform.
• Services: Features including admissions, attendance, fees, exams, notifications, PaperScribe (AI-assisted OCR), and communication tools.

4.1 Institutional Eligibility: Only legally recognized educational institutions may subscribe. The person registering must be authorized to bind the institution legally.

4.2 User Eligibility: Users must be authorized by the institution and must comply with institutional policies and these Terms.

4.3 Responsibility of Institution: The Institution is solely responsible for managing user accounts, permissions, and monitoring user activities within its workspace.

4.4 Minors: Where a User is a minor (under 18 years of age), including students accessing the Student App, these Terms are accepted on the minor's behalf by the Institution and/or their parent/legal guardian. The minor User does not independently enter into a binding contract under these Terms.

5.1 Account Creation: Accurate information must be provided during registration. False or misleading data may lead to account suspension.

5.2 Account Security: The Institution must ensure secure storage of credentials, strong passwords (hashed via bcrypt on our end), and Use of Multi-Factor Authentication (MFA) where enabled for privileged roles.

5.3 Unauthorized Access: Any unauthorized access must be reported immediately to support@edunixx.com. The Institution bears responsibility for misuse of its own accounts.

6.1 SaaS Model: The platform is provided on a subscription basis. No ownership of the software is transferred to the Institution.

6.2 Service Scope: Student lifecycle management, fee tracking, examination records, notification systems, and PaperScribe (AI-assisted OCR transcription).

6.3 Service Modifications: We reserve the right to add, modify, or remove features for security, performance, or compliance reasons.

We grant the Institution a limited, non-exclusive, non-transferable license to access and use the platform during an active subscription.

The Institution may NOT:

• Reverse engineer the platform
• Copy, resell, or sublicense the service
• Attempt unauthorized access to other tenants' data
• Use the platform for non-educational or illegal purposes

The Institution and its Users must use the platform strictly for lawful educational and administrative purposes.

Prohibited Activities:

• Unauthorized Access: Bypassing authentication controls or accessing unassigned tenant systems.
• System Abuse: Introducing malware, executing DoS attacks, or exploiting software vulnerabilities.
• Data Misuse: Exporting sensitive records without authorization or violating GDPR/DPDP norms.
• Illegal Activities: Storing or transmitting unlawful, defamatory, or harmful content.

9.1 All data entered into the platform remains the property of the Institution. EduNixx does not claim ownership of institutional data.

9.2 We act strictly as a Data Processor — data is processed only for service delivery, per the Privacy Policy.

9.3 The Institution is responsible for lawful collection of data and obtaining parental/guardian consent where required.

The platform stores content created or uploaded by users, including student records, documents/files (e.g. Cloudflare R2-hosted media), and notices.

The Institution is fully responsible for the legality, accuracy, and authenticity of uploaded content.

The Institution is strictly required to:

• Ensure lawful data collection and valid user consent
• Maintain proper role assignments and access privileges
• Prevent account sharing and credential leakage
• Respond to individual user rights requests (data correction/deletion)

16.1 Pricing is defined at the time of purchase and may vary based on configuration and scale.

16.2 Payments must be made in advance. Failure to pay may result in suspension of services.

16.3 Payments are processed via third-party, PCI-DSS-compliant gateways. We do not store card details.

16.4 All subscription payments are made directly by the Institution through the EduNixx website or direct sales process, and are not processed through in-app purchases within the Teacher App or Student App. The mobile applications do not offer any in-app purchase functionality.

25.1 The Platform — including software, UI/UX, source code, and branding — is the exclusive property of EduNixx.

25.2 Institutions receive only a limited usage license; no ownership rights are transferred.

25.3 Copying, modifying, reverse engineering, or decompiling the platform is strictly prohibited.

27.1 EduNixx shall not be liable for indirect damages, loss of profits, or business interruptions.

27.2 Total liability shall not exceed the amount paid by the Institution in the last billing cycle.

For legal or contractual queries:

Email: legal@edunixx.com
Address: EduNixx HQ, India